Working in a dental office involves responsibilities that extend far beyond the administration of dental treatments. Dental assistants and dental office personnel are also responsible for the comfort and satisfaction of patients, as well as the performance of nonclinical functions such as scheduling, finances, and insurance management. Taking care of these responsible as efficiently and effectively as possible is instrumental to the success of the dental office as a whole.
In DA600: Dental Practice Management, an upper-division dental practice manager course offered as part of our Dental Assistant Program here at Howard Academy, students will learn essential skills for managing a dental office. The skills covered in this dental practice manager course include both patient management protocol and nonclinical administrative responsibilities. Students will develop proficiency in these skills by working in a real dental office setting as well as in the classroom to better prepare them for success in the professional dental world. Read on to learn more about DA600: Dental Practice Management, and enroll here at Howard Academy today.
Learn Patient Management Protocol and Best Practices
Interaction with patients is an integral part of a dental assistant’s job in every type of dental practice. Understanding the uniqueness of all patients and meeting their specific needs during every step of dental treatment is vital for ensuring patient satisfaction and completing dental procedures successfully. For prospective dental assistants, learning proper patient management protocol and overall service best-practices can greatly aid in treating patients in all dental settings.
In DA600, students are taught a number of skills to help with human side of dental treatment. This dental practice management course covers concepts such as the basis for human behavior, recognition of social behavior, individual difference, communication skills and relationship enhancement, special problems in communications, origin and treatment of patient fear, management of patient pain and discomfort motivation, compliance, preventive behavior, behavior management of children as patients, care of the geriatric patient, and care of the handicapped patient. Learning these concepts and how to practically apply them through this dental practice manager course will help prospective dental assistants build the skills necessary to treat and interact with patients in professional dental settings.
Develop Proficiency With Nonclinical Dental Responsibilities
In addition to helping students build skills pertaining to patient interaction, DA600 also covers a host of nonclinical duties that are central to the dental assistant position. During this comprehensive dental practice management course, students will learn the many nonclinical functions of a dental office, including appointment scheduling, organizing financial arrangements, collection techniques, recall, completing insurance forms and maintaining current insurance records. Students will also have the opportunity to practice telephone communications, basic computer terminology and functions, maintaining inventory supply employment search techniques, and completing a job application. Developing proficiency in these functions is instrumental to ensuring that everything in your office runs smoothly — outside of the dentist’s chair as well as in it.
Hone Your Skills in a Real Dental Office Setting
Part of what separates our Dental Assistant Program here at Howard Academy from other programs in the region is our partnership with The Super Dentists, one of Southern California’s leading dental care providers. Through this partnership, we give students in our Dental Assistant Program a host of invaluable opportunities to practice their new skills in a real dental office setting. This places courses such as DA600 head-and-shoulders above other dental management courses in the region, many of which are conducted entirely in classrooms. By learning in The Super Dentists’ state-of-the-art facilities as well as the classroom, students are able hone skills that will immediately translate in the professional world. This helps put graduates of our Dental Assistant Program here at Howard Academy in a position to successfully matriculate into any dental office upon graduation.
Bolster Your Learning With Out-of-Class Readings and Projects
To help students thoroughly understand and retain course content, DA600 includes a number of out-of-class work. Throughout the entire duration of this dental practice manager course, students will be expected to complete out-of-class work such as reading and writing assignments, practice and practical application assignments, and other projects. (Note: To enroll in DA600: Dental Practice Management, students must first complete DA100: Dental Terminology and Proper Asepsis.)
Learn More and Enroll in DA600: Dental Practice Management
To learn more about DA600 and other dental management courses offered through our Dental Assistant Program here at Howard Academy, visit our Dental Assistant Course Curriculum page. To enroll in this dental practice manager course or our entire Dental Assistant Program, click here. Questions? Contact us!